You can reach us via our contact form or at support@thepeaktrail.com. We usually respond within 24 to 48 business hours.

It’s included in the confirmation email you received after placing your order. It usually starts with a “#”.

Some products may be shipped separately. Check your shipping confirmation emails or contact us for assistance.

Your tracking number is sent via email once your order is shipped. You can also find it in your customer account if you created one.

Delivery takes 4 to 7 business days after the order is placed.

Yes, you’ll receive automatic email notifications at every delivery stage.

Use the tracking link in your email or visit our "Order Tracking" page.

You have 14 days to return an unused product in its original packaging.

Refunds after 30 days aren’t guaranteed. Contact us for possible options.

Start a return and specify that you want an exchange. We’ll assist you.

Yes, your information is encrypted and protected. We never share it.