FREQUENTLY ASKED QUESTIONS

Find quick answers about The Peak Trail

We offer outdoor apparel, backpacks, shoes, chairs and tables. We ship only within the United Kingdom.
Visit thepeaktrail.com, select your items, add them to your cart and complete checkout.
Credit cards (Visa, Mastercard, American Express), PayPal etc. See details
Go to our order tracking page or check the shipping confirmation email for your tracking number.
We process orders within 1–3 business days and ship via DHL or FedEx. Standard shipping is free and takes 7–14 business days after processing. This applies only to the United Kingdom. More details
Contact us within two hours via our contact form or by email at contact@thepeaktrail.com.
You have 14 days after delivery to request a return or exchange. Items must be unused, with original tags and packaging. Returns are at the customer's expense unless defective. Details
For incorrect or defective items, contact us within 14 days for a free exchange. Otherwise follow the return process then place a new order for the correct size.
We collect only the data needed to process your orders. Learn more in our Privacy Policy.
Click "Log in" then "Create account" at the top right of our site and fill out the form.
Sign up for our newsletter when you create an account to receive promo codes.
The Peak Trail (THE PEAKTRAIL) is registered under ID 0008025375 with tax number EIN 98 1856793. Headquarters at 1209 Mountain Road Place NE, Albuquerque, NM 87110, USA. Visit our Legal Notice.

Company Name: The PeakTrail
Legal Name: THE PEAKTRAIL
Business ID: 0008025375
Tax Number: EIN 98 1856793
Address: 1209 Mountain Road Place Northeast, Albuquerque, New Mexico 87110, United States
Phone: +1 929 368 5004
Email: contact@thepeaktrail.com
Contact form: Open the contact form
Opening Hours: Monday to Friday 9:00 AM to 5:00 PM

BUSINESS INFORMATION

Company Name: The PeakTrail

Legal Name: THE PEAKTRAIL

Address:
1209 Mountain Road Place Northeast, Albuquerque,
New Mexico 87110, United States

Customer service contact:

Phone: +1 929 368 5004
Email: contact@thepeaktrail.com
Contact form: Open the contact form

Business ID: 0008025375

Tax Number: EIN 98 1856793

Opening Hours: Monday to Friday 9:00 AM to 5:00 PM